ISP Outreach Program Manager (US Based)

Company Name:
Motion Picture Association of America, Inc.
Based in Sherman Oaks, California, the ISP Outreach Program Manager will lead operational aspects of the Copyright Alert System (CAS) for the U.S. and the Voluntary Copyright Alert Programme (VCAP) in the U.K, as well as providing program management for and oversight to the operation and analysis of similar ISP Outreach programs in other markets including Notice programs and Site Blocking initiatives. The position will also oversee the deployment and use of enhanced data management and analysis infrastructure which will assist MPAA in assessing the impact of those ISP Outreach programs while, beyond that, delivering capabilities that will provide comprehensive overviews of the Association's general operations and facilitate returning additional value from the organization's data assets to MPAA's member companies and other stakeholders.
Specifically this position will:
Lead US-based activities related to ISP Outreach program logistics - including communication to and from representatives of member companies, service providers, ISPs and other stakeholders;
Act as a primary liaison to the Programme Manager, VCAP who is overseeing implementation, launch and initial operation of the VCAP programme in the UK;
Deliver and validate operational reports and program evaluations;
Plan, monitor and track the global ISP Outreach budget;
Lead the effort to deploy and commission data management, reporting, analysis and visualization tools which will provide MPAA and its member companies with maximum value from the ISP Outreach-related data as well as from other data assets which are held by or otherwise made accessible to the Association;
Conduct analyses of ISP Outreach data and other applicable data sources to detect, confirm and communicate trends and models;
Supervise the work of at least 2 other MPAA resources including a Data Scientist.
This position will work closely with third party service providers, other MPAA colleagues (including the IT, Research, Content Protection and Communications teams), participating ISPs, other MPA/A Program Managers and representatives of other sectors of the content industry - including people located outside the US.
The position requires an experienced Program Manager who has also excellent oral and written communications skills, ability and willingness to function in a dynamic environment while maintaining operational consistency and experience with statistics and modeling.
Must have at least a Bachelor's degree in Computer Science, Math, Statistics or a related business discipline. An Advanced degree in business, Statistics and/or math or some other formal qualification in analytics would be preferred.
Formal Program and/or Project Management certification is preferred.
Must have 5+ years of Program Management experience including budgeting, planning, implementation, delivery, quality assurance and reporting and evaluation for programs with multiple tracks and involving multiple, diverse stakeholders.
Must have proven experience with statistics and analysis of complex data - both at the landscape level and in the details of operations. Direct experience using tools such as Tableau, SAS and/or the Microsoft Analysis and Reporting Suites is desirable - and a candidate with multiple years' experience deploying and/or managing Executive Information Systems, analyzing "big data" and/or designing, developing and/or managing complex Business Intelligence infrastructure would be preferred.
Must have 5+ years' experience with vendor management and stakeholder management - ideally in technical or logistics projects. Experience with global initiatives would be preferred.
Must have 7+ years' experience managing teams of 3+people. Experience overseeing global teams and/or matrixed resources would be preferred.
Must have excellent computer skills and fluency in all core MS software products. Also must have excellent customer relationship and presentation skills.
Must possess the highest level of work ethic and integrity with a commitment to the highest level of accuracy and to processes which ensure quality, as well as a keen eye for detail.
Must be pragmatic, flexible and have a sense of humor.
To apply, visit our website at http://www.mpaa.org/about/careers.
Candidates need to apply online in order to be considered for employment. No phone calls, faxes or emails please.

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